OSCARO
OUR COMMITMENTS TO YOU

At Oscaro, we are committed to make it easy for you to shop with total confidence!

FIVE-STAR SERVICE

Service excellence, just as with beauty, is in the eye of the beholder. For that reason, 5-star service is not about being all things to all people, it is a mindset focusing on YOUR specific needs. Oscaro 5-star service? One star for resolving your issues promptly. One star for genuine friendliness. One star for making you feel special. One star for getting your money’s worth. One star for rewarding your loyalty.

OE QUALITY PARTS

In new vehicles, automakers use the highest quality parts from equipment manufacturers or Original Equipment (OE) parts. At Oscaro, we sell OE parts, or hand-picked parts of an equivalent quality, from the most respected manufacturers in the world. Most parts are covered by our warranty policy: if a part happens to fail during the first 90 days, return it to us and we’ll replace or refund it.

RIGHT FIT GUARANTEE

We understand that it is sometimes difficult to be absolutely certain that the part you put into your cart will fit your vehicle. There’s no need to worry. If it does not fit, we’ll get the right part in your hands as quickly as possible. Plus your return shipping is on us! If you’re not fully satisfied, you can take advantage of our 365-day hassle-free return policy: you get your money back with no hidden restocking fees.

FREE 365-DAY RETURNS

If something is not right with your order, Oscaro offers up to 365 days (yes, a full year!) to return a product if you are not completely satisfied. Within this period, you can return the product to Oscaro directly, under the terms of our hassle-free return policy. Our goal is to make it quick and painless, so you can make your decision without agonizing over every single detail.

FREE SHIPPING

If the total amount of the parts you purchase is $65 or more, Standard Ground Delivery is FREE. If your order is less than $65, we apply a Flat Rate of $9.99. We want to make it easy for you to buy all the parts you need from Oscaro. We deliver your orders Monday through Friday using UPS or FedEx. Learn more about our customer-friendly shipping policy.

EXPRESS DELIVERY

Some projects get into a time crunch. To help you get your parts faster, we give you the option of selecting Express Delivery. Place your order before 1:00pm ET, and we’ll ship it the same day. To accelerate it all, we may even decide to “go turbo”, and hand-pick and ship parts from several warehouses across the nation! Want more details about delivery times? Check our shipping policy.

A SAFE SHOPPING EXPERIENCE

We use proven technologies and best practices to protect your information: we neither retain nor archive your banking information in any of our systems. You can trust us with your personal information. Our privacy policy is not to disclose it to any third parties without your prior consent. Also, at any time, you have the option to login into My Account to access, edit, update or delete your personal data.

www.oscaroparts.com