At Oscaro, we are committed to make it easy for you to shop with total confidence!
Service excellence, just as with beauty, is in the eye of the beholder. For that reason, 5-star service is not about being all things to all people, it is a mindset focusing on YOUR specific needs. Oscaro 5-star service? One star for resolving your issues promptly. One star for genuine friendliness. One star for making you feel special. One star for getting your money’s worth. One star for rewarding your loyalty.
In new vehicles, automakers use the highest quality parts from equipment manufacturers or Original Equipment (OE) parts. At Oscaro, we sell OE parts, or hand-picked parts of an equivalent quality, from the most respected manufacturers in the world. Most parts are covered by our warranty policy: if a part happens to fail during the first 90 days, return it to us and we’ll replace or refund it.
We understand that it is sometimes difficult to be absolutely certain that the part you put into your cart will fit your vehicle. There’s no need to worry. If it does not fit, we’ll get the right part in your hands as quickly as possible. Plus your return shipping is on us! If you’re not fully satisfied, you can take advantage of our 365-day hassle-free return policy: you get your money back with no hidden restocking fees.
If something is not right with your order, Oscaro offers up to 365 days (yes, a full year!) to return a product if you are not completely satisfied. Within this period, you can return the product to Oscaro directly, under the terms of our hassle-free return policy. Our goal is to make it quick and painless, so you can make your decision without agonizing over every single detail.
If the total amount of the parts you purchase is $65 or more, Standard Ground Delivery is FREE. If your order is less than $65, we apply a Flat Rate of $9.99. We want to make it easy for you to buy all the parts you need from Oscaro. We deliver your orders Monday through Friday using UPS or FedEx. Learn more about our customer-friendly shipping policy.
Some projects get into a time crunch. To help you get your parts faster, we give you the option of selecting Express Delivery. Place your order before 1:00pm ET, and we’ll ship it the same day. To accelerate it all, we may even decide to “go turbo”, and hand-pick and ship parts from several warehouses across the nation! Want more details about delivery times? Check our shipping policy.